:root {
  --ink: #17232d;
  --ink-soft: #53636e;
  --steel-950: #0d2c3a;
  --steel-900: #12394a;
  --steel-800: #174d63;
  --steel-700: #1d607b;
  --steel-100: #e7f0f4;
  --steel-50: #f2f7f9;
  --canvas: #f4f6f5;
  --surface: #ffffff;
  --line: #d7dfe2;
  --line-strong: #bdc9ce;
  --success: #28724f;
  --success-bg: #e8f5ee;
  --warning: #825400;
  --warning-bg: #fff5d9;
  --danger: #a13b34;
  --danger-bg: #fbeceb;
  --shadow: 0 18px 48px rgba(19, 44, 56, 0.08);
  --shadow-soft: 0 6px 20px rgba(19, 44, 56, 0.06);
  --radius: 10px;
  --focus: #e59b2f;
  --font: "Segoe UI Variable", "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

*, *::before, *::after { box-sizing: border-box; }
html { color-scheme: light; font-size: 16px; scroll-behavior: smooth; }
body { margin: 0; background: var(--canvas); color: var(--ink); font-family: var(--font); font-size: 1rem; line-height: 1.5; text-rendering: optimizeLegibility; }
button, input, select, textarea { color: inherit; font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
a { color: var(--steel-700); }
img { max-width: 100%; }
h1, h2, h3, p { margin-top: 0; }
h1 { margin-bottom: .5rem; font-size: clamp(2rem, 3vw, 2.75rem); font-weight: 650; letter-spacing: -.035em; line-height: 1.08; }
h2 { margin-bottom: .4rem; font-size: 1.35rem; font-weight: 650; letter-spacing: -.015em; line-height: 1.25; }
h3 { margin-bottom: .4rem; }
.tabular, time, .credential-code, .credential-id { font-variant-numeric: tabular-nums; }
.sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0, 0, 0, 0) !important; white-space: nowrap !important; border: 0 !important; }
.skip-link { position: fixed; z-index: 1000; top: .75rem; left: .75rem; padding: .7rem 1rem; transform: translateY(-160%); border-radius: 6px; background: var(--surface); color: var(--ink); box-shadow: var(--shadow); font-weight: 700; }
.skip-link:focus { transform: none; }
:focus-visible { outline: 3px solid var(--focus); outline-offset: 3px; }

.brand-lockup { display: inline-flex; gap: .75rem; align-items: center; color: var(--ink); text-decoration: none; }
.brand-mark { position: relative; display: grid; width: 2.35rem; height: 2.35rem; place-items: center; border: 2px solid var(--steel-700); border-radius: 5px; }
.brand-mark::before, .brand-mark::after { position: absolute; content: ""; background: var(--steel-700); }
.brand-mark::before { width: 65%; height: 1px; }
.brand-mark::after { width: 1px; height: 65%; }
.brand-mark span { z-index: 1; width: 7px; height: 7px; border: 2px solid var(--steel-700); border-radius: 50%; background: var(--surface); }
.brand-copy { display: flex; flex-direction: column; line-height: 1.12; }
.brand-copy strong { font-size: 1.05rem; font-weight: 650; letter-spacing: -.02em; }
.brand-copy strong span { color: var(--steel-700); font-weight: 800; letter-spacing: .04em; }
.brand-copy small { margin-top: .22rem; color: var(--ink-soft); font-size: .69rem; letter-spacing: .075em; text-transform: uppercase; }
.brand-lockup--inverse { color: #fff; }
.brand-lockup--inverse .brand-mark { border-color: #7fb0c3; }
.brand-lockup--inverse .brand-mark::before, .brand-lockup--inverse .brand-mark::after { background: #7fb0c3; }
.brand-lockup--inverse .brand-mark span { border-color: #7fb0c3; background: var(--steel-950); }
.brand-lockup--inverse .brand-copy strong span { color: #8fc3d7; }
.brand-lockup--inverse .brand-copy small { color: #b7cbd3; }

.button { display: inline-flex; min-height: 44px; align-items: center; justify-content: center; gap: .55rem; padding: .7rem 1.05rem; border: 1px solid transparent; border-radius: 7px; cursor: pointer; font-weight: 650; line-height: 1.15; text-align: center; text-decoration: none; transition: background-color .14s ease, border-color .14s ease, color .14s ease, transform .14s ease; }
.button:hover { transform: translateY(-1px); }
.button--primary { border-color: var(--steel-700); background: var(--steel-700); color: #fff; }
.button--primary:hover { border-color: var(--steel-800); background: var(--steel-800); }
.button--secondary { border-color: var(--line-strong); background: var(--surface); color: var(--steel-800); }
.button--secondary:hover { border-color: var(--steel-700); background: var(--steel-50); }
.button--quiet { border-color: transparent; background: transparent; color: var(--steel-800); }
.button--quiet:hover { background: var(--steel-100); }
.button--danger-text { border-color: #e4c5c2; background: var(--surface); color: var(--danger); }
.button--danger-text:hover { border-color: var(--danger); background: var(--danger-bg); }
.button--wide { width: 100%; }
.button--small { min-height: 38px; padding: .52rem .75rem; font-size: .88rem; }
.button.is-disabled, .button[aria-disabled="true"] { pointer-events: none; opacity: .48; }
.text-link, .back-link { color: var(--steel-700); font-weight: 650; text-decoration: none; }
.text-link:hover, .back-link:hover { text-decoration: underline; text-underline-offset: 3px; }
.back-link { display: inline-block; margin-bottom: .75rem; font-size: .9rem; }
.text-button { padding: 0; border: 0; background: none; color: var(--steel-700); cursor: pointer; font-weight: 650; text-decoration: underline; text-underline-offset: 3px; }
.text-button--light { color: #d6e4e9; }

.precision-label { margin-bottom: .85rem; color: #a9c8d4; font-size: .75rem; font-weight: 750; letter-spacing: .16em; text-transform: uppercase; }
.precision-label--blue { color: var(--steel-700); }
.notice { display: flex; gap: .7rem; align-items: flex-start; margin-bottom: 1.25rem; padding: .85rem 1rem; border: 1px solid; border-radius: 8px; font-size: .93rem; }
.notice > span:first-child { display: grid; flex: 0 0 1.35rem; width: 1.35rem; height: 1.35rem; place-items: center; border-radius: 50%; font-weight: 800; }
.notice--success { border-color: #b9ddc9; background: var(--success-bg); color: #205e42; }
.notice--success > span { background: #c8e8d5; }
.notice--error { border-color: #e5bfbc; background: var(--danger-bg); color: #7d2e29; }
.notice--error > span { background: #f1d0cd; }
.notice--warning { border-color: #ead49a; background: var(--warning-bg); color: #704900; }
.notice--warning > span { background: #f5e4b3; }
.notice--info { border-color: #c7dce5; background: var(--steel-50); color: var(--steel-900); }

.field { display: flex; flex-direction: column; gap: .42rem; }
.field label { color: #293942; font-size: .91rem; font-weight: 650; }
.field label span { color: var(--danger); }
.field input, .field select, .field textarea, .admin-search input { width: 100%; min-height: 46px; padding: .7rem .8rem; border: 1px solid var(--line-strong); border-radius: 7px; background: var(--surface); }
.field textarea { min-height: 96px; resize: vertical; }
.field input::placeholder, .admin-search input::placeholder { color: #84919a; }
.field input:hover, .field select:hover, .field textarea:hover, .admin-search input:hover { border-color: #8ea2ab; }
.field input:focus, .field select:focus, .field textarea:focus, .admin-search input:focus { border-color: var(--steel-700); outline: 3px solid rgba(29, 96, 123, .16); }
.field input[aria-invalid="true"] { border-color: var(--danger); }
.field small { color: var(--ink-soft); font-size: .78rem; }
.field-error { color: var(--danger); font-size: .8rem; font-weight: 650; }
.field-grid { display: grid; gap: 1.25rem; }
.field-grid--2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.field--wide { grid-column: 1 / -1; }
.form-stack { display: flex; flex-direction: column; gap: 1.15rem; }
.form-stack--compact { gap: .8rem; }
.form-actions { display: flex; gap: .75rem; align-items: center; padding-top: .4rem; }
.confirmation-check, .decision-checklist label { display: flex; gap: .7rem; align-items: flex-start; color: var(--ink); cursor: pointer; line-height: 1.4; }
.confirmation-check input, .decision-checklist input { flex: 0 0 auto; width: 1.15rem; height: 1.15rem; margin-top: .15rem; accent-color: var(--steel-700); }
.decision-checklist { display: grid; gap: .8rem; padding: 1rem; border: 1px solid var(--line); border-radius: 8px; background: var(--steel-50); }
.decision-checklist legend { padding: 0 .35rem; font-size: .95rem; font-weight: 700; }
.password-field { position: relative; }
.password-field input { padding-right: 4.2rem; }
.reveal-button { position: absolute; top: 50%; right: .45rem; min-width: 3.25rem; min-height: 34px; padding: .3rem .5rem; transform: translateY(-50%); border: 0; border-radius: 5px; background: var(--steel-100); color: var(--steel-800); cursor: pointer; font-size: .79rem; font-weight: 700; }

/* Customer login */
.login-body { min-height: 100vh; background: var(--steel-950); }
.login-shell { display: grid; min-height: 100vh; grid-template-columns: minmax(320px, .88fr) minmax(520px, 1.12fr); }
.login-intro { position: relative; display: flex; min-height: 100vh; flex-direction: column; justify-content: space-between; overflow: hidden; padding: clamp(2rem, 5vw, 4.6rem); background: var(--steel-950); color: #fff; }
.login-intro::before { position: absolute; top: 12%; right: -20%; width: 65%; height: 65%; border: 1px solid rgba(132, 184, 205, .14); border-radius: 50%; content: ""; }
.login-intro::after { position: absolute; top: 25%; right: -7%; width: 38%; height: 38%; border: 1px solid rgba(132, 184, 205, .12); border-radius: 50%; content: ""; }
.login-intro > * { position: relative; z-index: 1; }
.login-intro__content { max-width: 35rem; margin-block: auto; padding: 4rem 0; }
.login-intro h1 { max-width: 31rem; margin-bottom: 1.35rem; font-size: clamp(2.6rem, 5vw, 4.8rem); font-weight: 540; letter-spacing: -.055em; line-height: 1.02; }
.login-intro__content > p:not(.precision-label) { max-width: 29rem; color: #c8d9df; font-size: 1.08rem; }
.login-intro__foot { margin: 0; color: #9ab5c0; font-size: .78rem; letter-spacing: .06em; text-transform: uppercase; }
.calibration-rule { display: flex; height: 2rem; max-width: 28rem; align-items: flex-end; gap: clamp(1.3rem, 3vw, 2.4rem); margin-top: 3.25rem; border-bottom: 1px solid rgba(159, 202, 218, .45); }
.calibration-rule i { display: block; width: 1px; height: 8px; background: rgba(159, 202, 218, .6); }
.calibration-rule i:nth-child(5) { height: 18px; background: #e9b15e; }
.login-panel { display: grid; min-height: 100vh; padding: clamp(1.5rem, 5vw, 5rem); place-items: center; background: #f2f4f3; }
.login-card { width: min(100%, 30rem); padding: clamp(2rem, 4vw, 3rem); border: 1px solid var(--line); border-radius: 12px; background: var(--surface); box-shadow: var(--shadow); }
.login-card h2 { margin-bottom: .85rem; font-size: clamp(1.7rem, 3vw, 2.1rem); letter-spacing: -.03em; }
.login-card__lead { margin-bottom: 1.6rem; color: var(--ink-soft); }
.support-note { display: flex; gap: .7rem; margin-top: 1.3rem; padding-top: 1.15rem; border-top: 1px solid var(--line); color: var(--ink-soft); font-size: .83rem; }
.support-note p { margin: 0; }
.support-note__icon { display: grid; flex: 0 0 1.3rem; width: 1.3rem; height: 1.3rem; place-items: center; border: 1px solid var(--line-strong); border-radius: 50%; color: var(--steel-700); font-weight: 800; }

/* Customer portal */
.customer-body { min-height: 100vh; }
.customer-header { border-bottom: 1px solid var(--line); background: rgba(255,255,255,.96); }
.customer-header__inner { display: flex; width: min(100% - 3rem, 1260px); min-height: 78px; align-items: center; justify-content: space-between; gap: 2rem; margin-inline: auto; }
.customer-account { display: flex; align-items: center; gap: 1rem; color: var(--ink-soft); font-size: .9rem; }
.customer-account form { margin: 0; }
.customer-main { width: min(100% - 3rem, 1260px); margin: 0 auto; padding: 3.25rem 0 4rem; }
.page-hero--customer { max-width: 760px; margin-bottom: 2.75rem; }
.page-hero p:last-child { color: var(--ink-soft); font-size: 1.05rem; }
.certificate-section { margin-bottom: 2.4rem; }
.customer-main--review { max-width: 1320px; }
.review-workspace { margin: 1.5rem 0; padding: 1rem; border: 1px solid var(--line); border-radius: 14px; background: #eef3f5; }
.review-toolbar { display: flex; align-items: center; flex-wrap: wrap; gap: .55rem; margin-bottom: .75rem; }
.review-toolbar .is-selected { color: #fff; border-color: var(--steel-700); background: var(--steel-700); }
.review-toolbar__pages { display: inline-flex; align-items: center; gap: .6rem; margin-left: auto; }
.review-toolbar__pages button { min-width: 2.2rem; min-height: 2.2rem; border: 1px solid var(--line); border-radius: 6px; background: #fff; cursor: pointer; }
.review-instructions, .review-mark-count { margin: .5rem 0; color: var(--ink-soft); }
.review-canvas-shell { position: relative; width: fit-content; max-width: 100%; min-height: 240px; margin: 0 auto; overflow: auto; background: #fff; box-shadow: 0 8px 28px rgba(9, 38, 52, .14); }
.review-canvas-shell[data-review-loading]::before { content: attr(data-review-loading); position: absolute; inset: 0; z-index: 2; display: grid; place-items: center; padding: 2rem; color: var(--steel-700); background: #fff; text-align: center; }
.review-canvas-shell canvas { display: block; max-width: 100%; height: auto; }
.review-overlay { position: absolute; inset: 0; z-index: 1; touch-action: none; cursor: crosshair; }
.review-overlay--readonly { cursor: default; pointer-events: none; }
.review-workspace--staff { margin-top: 1rem; }
.certificate-support { display: flex; justify-content: center; align-items: center; flex-wrap: wrap; gap: .35rem 1rem; margin: 1.25rem auto .25rem; padding: .7rem 1rem; color: var(--ink-soft); font-size: .82rem; }
.certificate-support strong { color: var(--ink); }
.certificate-support a { color: inherit; text-underline-offset: 2px; }
.review-response-grid { display: grid; grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr); gap: 1rem; align-items: start; }
.section-heading { margin-bottom: 1.25rem; }
.section-heading p { margin: 0; color: var(--ink-soft); font-size: .9rem; }
.section-heading--split { display: flex; align-items: flex-end; justify-content: space-between; gap: 1.5rem; }
.search-form { display: flex; position: relative; align-items: center; gap: .55rem; }
.search-form > span { position: absolute; left: .8rem; color: var(--ink-soft); font-size: 1.1rem; }
.search-form input { width: min(34vw, 350px); min-height: 42px; padding: .62rem .75rem .62rem 2.2rem; border: 1px solid var(--line-strong); border-radius: 7px; background: var(--surface); }
.table-card { overflow: hidden; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-soft); }
.responsive-table { width: 100%; border-collapse: collapse; }
.responsive-table th { padding: .85rem 1rem; border-bottom: 1px solid var(--line); background: #f7f9f9; color: var(--ink-soft); font-size: .72rem; font-weight: 750; letter-spacing: .065em; text-align: left; text-transform: uppercase; }
.responsive-table td { padding: 1rem; border-bottom: 1px solid #e6ebed; vertical-align: middle; }
.responsive-table tbody tr:last-child td { border-bottom: 0; }
.responsive-table tbody tr:hover { background: #fbfcfc; }
.responsive-table td small { display: block; margin-top: .18rem; color: var(--ink-soft); }
.certificate-number { color: var(--steel-800); letter-spacing: .01em; }
.table-actions { text-align: right; white-space: nowrap; }
.table-actions .button + .button { margin-left: .35rem; }
.inline-form, .inline-actions { display: flex; align-items: center; gap: .45rem; margin: 0; }
.inline-form select { min-width: 180px; }
.empty-state { display: flex; min-height: 290px; flex-direction: column; align-items: center; justify-content: center; padding: 2rem; border: 1px dashed var(--line-strong); border-radius: var(--radius); background: rgba(255,255,255,.55); text-align: center; }
.empty-state--compact { min-height: 220px; }
.empty-state__icon { display: grid; width: 3rem; height: 3rem; place-items: center; margin-bottom: 1rem; border: 1px solid var(--line); border-radius: 50%; color: var(--steel-700); font-size: 1.5rem; }
.empty-state p { max-width: 30rem; color: var(--ink-soft); }
.customer-help { padding-top: 1.25rem; border-top: 1px solid var(--line); color: var(--ink-soft); font-size: .86rem; }
.site-footer { padding: 1.6rem; border-top: 1px solid var(--line); background: var(--surface); color: var(--ink-soft); font-size: .78rem; text-align: center; }
.site-footer p { margin: 0; }

/* Admin login */
.staff-login-body { min-height: 100vh; background: var(--canvas); }
.staff-login-shell { display: grid; min-height: 100vh; padding: 2rem; place-items: center; }
.staff-login-card { position: relative; width: min(100%, 29rem); padding: 2.5rem; border: 1px solid var(--line); border-top: 4px solid var(--steel-700); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow); }
.staff-login-card .brand-lockup { margin-bottom: 2.6rem; }
.staff-login-card h1 { margin-top: 1.15rem; font-size: 2rem; }
.staff-login-card > p { margin-bottom: 1.5rem; color: var(--ink-soft); }
.staff-badge { display: inline-flex; padding: .3rem .58rem; border-radius: 4px; background: var(--steel-100); color: var(--steel-800); font-size: .7rem; font-weight: 750; letter-spacing: .09em; text-transform: uppercase; }
.staff-login-card .back-link { margin: 1.6rem 0 0; }

/* Admin workspace */
.admin-body { background: #f2f4f4; }
.admin-shell { display: grid; min-height: calc(100vh - 38px); grid-template-columns: 244px minmax(0, 1fr); }
.admin-sidebar { position: sticky; top: 0; display: flex; height: 100vh; flex-direction: column; padding: 1.65rem 1.2rem 1.25rem; background: var(--steel-950); color: #fff; }
.admin-sidebar .brand-lockup { margin-inline: .45rem; }
.admin-eyebrow { margin: 2.25rem .55rem .7rem; color: #88a8b5; font-size: .68rem; font-weight: 750; letter-spacing: .13em; text-transform: uppercase; }
.admin-nav { display: flex; flex-direction: column; gap: .3rem; }
.admin-nav a { display: flex; min-height: 43px; align-items: center; gap: .75rem; padding: .65rem .75rem; border-radius: 6px; color: #c6d8df; font-size: .9rem; font-weight: 600; text-decoration: none; }
.admin-nav a:hover { background: rgba(255,255,255,.07); color: #fff; }
.admin-nav a.is-current { background: rgba(116,178,202,.16); color: #fff; box-shadow: inset 3px 0 #75b5cd; }
.nav-icon { width: 1.15rem; color: #82b5c8; font-size: 1.15rem; text-align: center; }
.admin-sidebar__account { margin-top: auto; padding: 1rem .6rem .25rem; border-top: 1px solid rgba(255,255,255,.12); }
.admin-sidebar__account span, .admin-sidebar__account strong { display: block; }
.admin-sidebar__account span { color: #87a5b1; font-size: .7rem; text-transform: uppercase; }
.admin-sidebar__account strong { margin: .2rem 0 .55rem; font-size: .9rem; }
.admin-mobile-header { display: none; }
.admin-main { min-width: 0; padding: 2.4rem clamp(1.5rem, 4vw, 3.5rem) 4rem; }
.admin-footer { height: 38px; padding: .65rem 1rem; background: #e7ebec; color: #697780; font-size: .7rem; text-align: right; }
.admin-page-header { display: flex; align-items: flex-end; justify-content: space-between; gap: 2rem; margin-bottom: 2rem; }
.admin-page-header--compact { align-items: flex-start; }
.admin-page-header p:last-child { margin: 0; color: var(--ink-soft); }
.admin-page-header h1 { font-size: clamp(2rem, 3.5vw, 2.6rem); }
.title-with-status { display: flex; align-items: center; gap: 1rem; }
.title-with-status h1 { margin-bottom: 0; }
.metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 1rem; margin-bottom: 1.4rem; }
.metric-grid--compact { grid-template-columns: repeat(3, minmax(0, 1fr)); margin-bottom: 0; }
.metric-card { display: flex; min-height: 150px; flex-direction: column; padding: 1.25rem; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-soft); }
.metric-card--link { color: inherit; text-decoration: none; transition: transform .15s ease, border-color .15s ease; }
.metric-card--link:hover { border-color: var(--steel-500); transform: translateY(-1px); }
.metric-card > span:first-child { color: var(--ink-soft); font-size: .78rem; font-weight: 700; letter-spacing: .04em; text-transform: uppercase; }
.metric-card strong { margin: .35rem 0 auto; font-size: 2.25rem; font-weight: 620; letter-spacing: -.04em; }
.metric-card a, .metric-note { color: var(--steel-700); font-size: .78rem; font-weight: 650; text-decoration: none; }
.metric-note { color: var(--ink-soft); font-weight: 400; }
.content-card, .form-card, .side-card { min-width: 0; margin-bottom: 1.4rem; padding: 1.4rem; border: 1px solid var(--line); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-soft); }
.form-card { max-width: 800px; padding: clamp(1.35rem, 3vw, 2rem); }
.form-card--wide { max-width: 880px; }
.form-card fieldset { padding: 0 0 1.6rem; border: 0; border-bottom: 1px solid var(--line); }
.form-card fieldset + fieldset { padding-top: .5rem; }
.form-card legend { margin-bottom: 1.15rem; font-size: 1.05rem; font-weight: 700; }
.activity-list { margin: 0; padding: 0; list-style: none; }
.activity-list li { display: grid; grid-template-columns: 10px minmax(0, 1fr) auto; align-items: center; gap: .9rem; padding: .85rem 0; border-top: 1px solid #e6ebed; }
.activity-list strong, .activity-list small { display: block; }
.activity-list strong { font-size: .9rem; }
.activity-list small, .activity-list time { color: var(--ink-soft); font-size: .77rem; }
.activity-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--steel-700); }
.compact-empty { padding: 1.5rem; border: 1px dashed var(--line); border-radius: 7px; background: #fafbfb; color: var(--ink-soft); text-align: center; }
.admin-search { margin-bottom: 1.25rem; }
.admin-search > label { display: block; margin-bottom: .4rem; font-size: .82rem; font-weight: 700; }
.admin-search > div { display: flex; max-width: 660px; align-items: center; gap: .55rem; }
.table-scroll { max-width: 100%; overflow-x: auto; }
.admin-table { width: 100%; border-collapse: collapse; font-size: .87rem; }
.admin-table th { padding: .75rem; border-bottom: 1px solid var(--line-strong); color: var(--ink-soft); font-size: .67rem; font-weight: 750; letter-spacing: .07em; text-align: left; text-transform: uppercase; }
.admin-table td { padding: .9rem .75rem; border-bottom: 1px solid #e8edef; vertical-align: middle; }
.admin-table tbody tr:last-child td { border-bottom: 0; }
.admin-table td small { display: block; margin-top: .15rem; color: var(--ink-soft); font-size: .74rem; }
.status { display: inline-flex; min-height: 25px; align-items: center; padding: .23rem .53rem; border: 1px solid; border-radius: 999px; font-size: .67rem; font-weight: 750; letter-spacing: .035em; text-transform: uppercase; white-space: nowrap; }
.status--active { border-color: #a9d4bb; background: var(--success-bg); color: var(--success); }
.status--pending { border-color: #dfc47d; background: var(--warning-bg); color: var(--warning); }
.status--inactive, .status--withdrawn { border-color: #dec2bf; background: var(--danger-bg); color: var(--danger); }
.status--superseded { border-color: #dbcdad; background: #f8f2e5; color: #73571b; }
.role-guide__grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .85rem; }
.role-guide__grid article { padding: 1rem; border: 1px solid var(--line); border-radius: 8px; background: #fafcfc; }
.role-guide__grid h3 { margin-bottom: .45rem; font-size: 1rem; }
.role-guide__grid h3 span { display: inline-flex; margin-left: .35rem; padding: .12rem .38rem; border-radius: 4px; background: var(--steel-100); color: var(--steel-800); font-size: .65rem; letter-spacing: .04em; text-transform: uppercase; vertical-align: middle; }
.role-guide__grid p { margin: 0; color: var(--ink-soft); font-size: .82rem; }
.amendment-note { max-width: 34rem; margin-top: .55rem; padding: .6rem .7rem; border-left: 3px solid var(--warning); border-radius: 0 5px 5px 0; background: var(--warning-bg); color: #624200; font-size: .78rem; line-height: 1.4; text-align: left; white-space: normal; }
.amendment-note strong, .amendment-note span { display: block; }
.comparison-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem; }
.comparison-grid article { display: flex; min-height: 150px; flex-direction: column; align-items: flex-start; gap: .55rem; padding: 1rem; border: 1px solid var(--line); border-radius: 8px; background: #fafcfc; }
.comparison-grid article > span { color: var(--ink-soft); font-size: .72rem; font-weight: 750; letter-spacing: .06em; text-transform: uppercase; }
.comparison-grid article small { color: var(--ink-soft); }
.comparison-grid .button { margin-top: auto; }
.audit-summary { min-width: 220px; max-width: 420px; color: var(--ink-soft); white-space: normal; }
.detail-grid { display: grid; grid-template-columns: minmax(0, 1.75fr) minmax(280px, .7fr); gap: 1.4rem; align-items: start; }
.detail-main { min-width: 0; }
.detail-side { position: sticky; top: 1.4rem; }
.access-card { margin-bottom: 1.4rem; padding: 1.5rem; border-radius: var(--radius); background: var(--steel-900); color: #fff; box-shadow: var(--shadow); }
.access-card .precision-label { margin-bottom: .5rem; }
.access-card h2 { margin-bottom: 1rem; }
.access-card .field label { color: #d6e5ea; }
.access-card .field select { border-color: #78939d; background: #fff; color: var(--ink); }
.access-card .button--danger-text { border-color: rgba(255,255,255,.22); background: transparent; color: #ffd5d1; }
.access-state { display: flex; gap: .7rem; align-items: center; margin-bottom: 1.1rem; padding: .75rem; border-radius: 7px; background: rgba(255,255,255,.08); }
.access-state > span { display: grid; flex: 0 0 1.7rem; width: 1.7rem; height: 1.7rem; place-items: center; border-radius: 50%; background: rgba(255,255,255,.12); }
.access-state strong, .access-state small { display: block; }
.access-state small { color: #bcd1d9; font-size: .75rem; }
.access-card form + form { margin-top: .7rem; }
.side-card h2 { font-size: 1rem; }
.side-card p { color: var(--ink-soft); font-size: .85rem; }
.customer-metadata dl { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem 2rem; margin: 0; }
.customer-metadata dl div { padding-top: .8rem; border-top: 1px solid #e6ebed; }
.customer-metadata dt { color: var(--ink-soft); font-size: .73rem; font-weight: 700; text-transform: uppercase; }
.customer-metadata dd { margin: .25rem 0 0; }
.row-menu { position: relative; }
.row-menu summary { cursor: pointer; color: var(--steel-700); font-weight: 650; list-style: none; }
.row-menu summary::-webkit-details-marker { display: none; }
.row-menu > div { position: absolute; z-index: 3; top: 1.7rem; right: 0; width: min(310px, 84vw); padding: .65rem; border: 1px solid var(--line); border-radius: 7px; background: #fff; box-shadow: var(--shadow); text-align: left; white-space: normal; }
.row-menu form { display: grid; gap: .35rem; }
.row-menu form + form { margin-top: .65rem; padding-top: .65rem; border-top: 1px solid var(--line); }
.row-menu label { color: var(--ink-soft); font-size: .72rem; font-weight: 700; }
.row-menu textarea { width: 100%; padding: .45rem; border: 1px solid var(--line-strong); border-radius: 5px; resize: vertical; }
.row-menu button { width: 100%; padding: .5rem; border: 0; border-radius: 4px; background: none; color: var(--danger); cursor: pointer; text-align: left; }
.row-menu button:hover { background: var(--danger-bg); }

.uat-session-banner { display: grid; gap: .2rem; margin: 0 0 1.25rem; padding: .9rem 1rem; border: 2px solid #b76917; border-radius: 8px; background: #fff5df; color: #56300b; }
.uat-session-banner strong { font-size: .78rem; letter-spacing: .08em; text-transform: uppercase; }
.uat-session-banner span { font-weight: 700; }
.uat-session-banner small { color: #76502c; }

.credential-card { max-width: 720px; margin: 1.5rem 0; overflow: hidden; border: 1px solid var(--line-strong); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow); }
.credential-card__header { display: flex; align-items: center; justify-content: space-between; padding: 1.2rem 1.5rem; border-bottom: 1px solid var(--line); background: #f8faf9; }
.credential-card__header > span { color: var(--ink-soft); font-size: .7rem; font-weight: 750; letter-spacing: .1em; text-transform: uppercase; }
.credential-card dl { margin: 0; padding: .8rem 1.5rem; }
.credential-card dl > div { display: grid; grid-template-columns: 190px minmax(0, 1fr); padding: .72rem 0; border-bottom: 1px solid #e8edef; }
.credential-card dl > div:last-child { border-bottom: 0; }
.credential-card dt { color: var(--ink-soft); font-size: .78rem; }
.credential-card dd { margin: 0; font-weight: 600; }
.credential-code-row { margin: .3rem -.75rem; padding: 1rem .75rem !important; border: 1px solid #c6dce5 !important; border-radius: 7px; background: var(--steel-50); }
.credential-code { color: var(--steel-800); font-family: ui-monospace, "Cascadia Mono", Consolas, monospace; font-size: 1.5rem; font-weight: 750 !important; letter-spacing: .12em; }
.credential-card__actions { display: flex; align-items: center; gap: 1rem; padding: 1.2rem 1.5rem; border-top: 1px solid var(--line); }
.copy-status { color: var(--success); font-size: .82rem; font-weight: 650; }
.file-field { position: relative; display: grid; grid-template-columns: auto minmax(0, 1fr); gap: .85rem 1rem; align-items: center; padding: 1.25rem; border: 1px dashed #9bb0b9; border-radius: 8px; background: #f9fbfb; }
.file-field label { display: contents; cursor: pointer; }
.file-field__icon { display: grid; grid-row: span 2; width: 3rem; height: 3rem; place-items: center; border-radius: 6px; background: var(--steel-100); color: var(--steel-800); font-size: .7rem; font-weight: 800; }
.file-field strong, .file-field small { display: block; }
.file-field small { color: var(--ink-soft); font-size: .78rem; }
.file-field input { grid-column: 2; max-width: 100%; }
.file-field > span:last-child { grid-column: 2; color: var(--ink-soft); font-size: .78rem; }

/* Error pages */
.error-body { min-height: 100vh; background: var(--canvas); }
.error-shell { display: flex; min-height: 100vh; flex-direction: column; align-items: center; justify-content: center; padding: 2rem; text-align: center; }
.error-shell .brand-lockup { margin-bottom: 3rem; }
.error-code { margin-bottom: .4rem; color: var(--steel-700); font-size: .78rem; font-weight: 800; letter-spacing: .2em; }
.error-shell p { max-width: 34rem; color: var(--ink-soft); }
.error-shell .button { margin-top: 1rem; }
.request-reference { font-family: ui-monospace, monospace; font-size: .72rem; }

@media (max-width: 1120px) {
  .metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .role-guide__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .detail-grid { grid-template-columns: minmax(0, 1.5fr) minmax(270px, .75fr); }
  .certificate-table th:nth-child(3), .certificate-table td:nth-child(3) { display: none; }
}

@media (max-width: 900px) {
  .login-shell { grid-template-columns: minmax(270px, .7fr) minmax(430px, 1fr); }
  .login-intro { padding: 2rem; }
  .login-intro h1 { font-size: 3rem; }
  .admin-shell { display: block; }
  .admin-sidebar { display: none; }
  .admin-mobile-header { display: flex; position: sticky; z-index: 20; top: 0; min-height: 68px; align-items: center; justify-content: space-between; padding: .8rem 1.25rem; border-bottom: 1px solid var(--line); background: rgba(255,255,255,.96); }
  .admin-mobile-header details { position: relative; }
  .admin-mobile-header summary { padding: .55rem .7rem; border: 1px solid var(--line-strong); border-radius: 6px; cursor: pointer; font-weight: 650; list-style: none; }
  .admin-mobile-header nav { position: absolute; top: 3rem; right: 0; display: flex; width: 220px; flex-direction: column; padding: .55rem; border: 1px solid var(--line); border-radius: 8px; background: #fff; box-shadow: var(--shadow); }
  .admin-mobile-header nav a, .admin-mobile-header nav form { padding: .65rem; }
  .admin-main { padding: 2rem 1.25rem 3rem; }
  .detail-grid { grid-template-columns: 1fr; }
  .detail-side { position: static; grid-row: 1; }
  .access-card { max-width: 620px; }
}

@media (max-width: 720px) {
  .review-response-grid { grid-template-columns: 1fr; }
  .comparison-grid, .role-guide__grid { grid-template-columns: 1fr; }
  .review-toolbar [data-review-tool], .review-toolbar [data-review-undo] { flex: 1 1 calc(50% - .55rem); }
  .review-toolbar__pages { width: 100%; margin-left: 0; justify-content: center; }
  .login-body { background: #f2f4f3; }
  .login-shell { display: block; }
  .login-intro { min-height: auto; padding: 1.4rem 1.25rem 2rem; }
  .login-intro__content { padding: 3rem 0 1.5rem; }
  .login-intro h1 { font-size: 2.65rem; }
  .login-intro__content > p:not(.precision-label) { font-size: 1rem; }
  .login-intro__foot, .calibration-rule { display: none; }
  .login-panel { min-height: auto; padding: 0; background: #f2f4f3; }
  .login-card { width: 100%; margin-top: -1px; padding: 2rem 1.25rem 2.5rem; border-width: 1px 0 0; border-radius: 0; box-shadow: none; }
  .customer-header__inner { width: min(100% - 2rem, 1260px); min-height: 72px; }
  .customer-account > span { display: none; }
  .customer-main { width: min(100% - 2rem, 1260px); padding-top: 2.2rem; }
  .page-hero--customer { margin-bottom: 2rem; }
  .section-heading--split { align-items: stretch; flex-direction: column; }
  .search-form { flex-wrap: wrap; }
  .search-form input { width: 100%; }
  .search-form .button { flex: 1; }
  .table-card { overflow: visible; border: 0; background: transparent; box-shadow: none; }
  .responsive-table, .responsive-table tbody { display: block; }
  .responsive-table thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
  .responsive-table tr { display: grid; gap: .55rem; margin-bottom: .85rem; padding: 1rem; border: 1px solid var(--line); border-radius: var(--radius); background: #fff; box-shadow: var(--shadow-soft); }
  .responsive-table td { display: grid !important; grid-template-columns: minmax(105px, .42fr) minmax(0, 1fr); gap: .75rem; padding: .15rem 0; border: 0; text-align: right; }
  .responsive-table td::before { color: var(--ink-soft); content: attr(data-label); font-size: .7rem; font-weight: 750; letter-spacing: .05em; text-align: left; text-transform: uppercase; }
  .responsive-table td small { text-align: right; }
  .responsive-table .table-actions { display: grid !important; grid-template-columns: 1fr 1fr; margin-top: .45rem; padding-top: .8rem; border-top: 1px solid var(--line); }
  .responsive-table .table-actions::before { display: none; }
  .responsive-table td[data-label=""]::before { display: none; }
  .responsive-table td[data-label=""] { display: block !important; }
  .admin-page-header { align-items: stretch; flex-direction: column; gap: 1rem; }
  .admin-page-header > .button { align-self: flex-start; }
  .metric-grid { grid-template-columns: 1fr 1fr; }
  .metric-card { min-height: 135px; }
  .customer-metadata dl { grid-template-columns: 1fr; }
  .field-grid--2 { grid-template-columns: 1fr; }
  .field--wide { grid-column: auto; }
  .credential-card dl > div { grid-template-columns: 1fr; gap: .2rem; }
  .credential-code { font-size: 1.25rem; }
  .credential-card__header { align-items: flex-start; flex-direction: column; gap: .8rem; }
  .admin-table:not(.responsive-table) { min-width: 670px; }
}

@media (max-width: 480px) {
  .brand-copy small { display: none; }
  .customer-account .button { padding-inline: .65rem; }
  .metric-grid { grid-template-columns: 1fr; }
  .admin-main { padding-inline: 1rem; }
  .content-card, .form-card, .side-card { padding: 1rem; }
  .form-actions { align-items: stretch; flex-direction: column; }
  .form-actions .button { width: 100%; }
  .credential-card__actions { align-items: stretch; flex-direction: column; }
  .file-field { grid-template-columns: 1fr; }
  .file-field label { display: block; }
  .file-field__icon { margin-bottom: .6rem; }
  .file-field input, .file-field > span:last-child { grid-column: 1; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; }
}